I mentioned in an earlier blog that I have been here at Northlands for just over a year and in my role I have had the opportunity to interact on most of our events now.
Recently, I experienced my first “Capital EX Fair and Exposition.” Overall I felt it was a fun and well run event and I know our staff worked very hard to deliver something you would enjoy. However at the end of the day, what we think about the event and how we did providing what you want doesn’t really matter much … it’s what YOU think that makes the difference.
I have heard a lot of interesting feedback on Capital EX over the past few weeks. While many of our guests have expressed enjoyment with the overall experience of “Capital EX,” I have also heard from those that feel this event has become somewhat “flat” and needs to be re-energized. Some community members have said that they do not feel connected to the theme “Capital EX” … “You have lost the tradition,” some say and it is often followed by, “please bring back Klondike Days.”
In reality, my belief is an event like Capital EX is really much more about each persons’ experience and much less about what it is called. In general I think we can all agree that main stream attendees want a safe, clean and fun place to go. And regardless of age, “making memories” is a big piece of everyone’s desired outcome.
So my question to you is what makes Capital EX fun for you? What do you want to see… or see more of? More entertainment, specific music, more rides, family pricing, special days (like a “Klondike Day” event where you get in free in your Klondike apparel) … maybe more food (or less food), what sort of specific exhibits would cause you to say; “we have to go this year?” And if you have not been here in a while, why? What’s missing? What would make you want to come back?
At the end of the day, this event (and really every event we produce or provide) is your event. We are in the service business at Northlands and we are here to do one thing. Enhance the quality of life in Edmonton and the Northern Region.
There is a great Ken Blanchard saying, “None of us are as smart as all of us.” We need and I truly welcome your feedback … If you have thoughts or ideas, please send me a note. Let’s work together to build on this great event and make it even better.